Zing Respond and Prospect CRM

Make and receive calls from within Prospect CRM

Zing Respond seamlessly integrates Twilio’s cloud telephony within Prospect CRM. Call forwarding from your existing channels, tailored IVR to receive these calls within your CRM, contact look-up and outbound calling.

Prospect CRM, Twilio and Zing’s services are all cloud-based, meaning you can now work from the office, home, or wherever you and your team are based.


Our basic package – perfect for small to medium sized businesses looking for a softphone integrated to their CRM.



Per Month



Up to 100 Users

 Up to 5 menu options in your IVR

Annual contract paid monthly


Typically, for larger businesses who want extra functionality from their softphone.  A full list of features can be found below. 



Per Month



100 Users +

5 + menu options in your IVR

Annual contract paid monthly

Get your Zing Respond integration started today:

Features and Pricing

Our Standard service has a powerful suite of Prospect CRM-specific features and the platform-nature of the service means that it can also be endlessly enhanced.





£99 Per Month


Set Up

Free Set Up


Access to Softphone

Inbound and Outbound UK Calling

IVR Options

Up to 5


Call Transfers and Hold

Office Hours and Voicemail Setup

Number of Users

Up to 100





Prospect CRM Integration

Call Metrics

Custom Dashboard

Call Recording

SMS Notifications

Proxy Calling

PCI Compliant Payments


Twilio Connect

Zing Respond works with your own Twilio account. All access and call costs are charged directly to Twilio. If you don’t have an account we can help you set one up quickly and easily.

Start a Conversation

Copyright Zing Dev Limited 2022