Zing Respond and Prospect CRM
Make and receive calls from within Prospect CRM
Zing Respond seamlessly integrates Twilio’s cloud telephony within Prospect CRM. Call forwarding from your existing channels, tailored IVR to receive these calls within your CRM, contact look-up and outbound calling.
Prospect CRM, Twilio and Zing’s services are all cloud-based, meaning you can now work from the office, home, or wherever you and your team are based.
Standard
Our basic package – perfect for small to medium sized businesses looking for a softphone integrated to their CRM.
£99
Per Month
Up to 100 Users
Up to 5 menu options in your IVR
Annual contract paid monthly
Custom
Typically, for larger businesses who want extra functionality from their softphone. A full list of features can be found below.
POA
Per Month
100 Users +
5 + menu options in your IVR
Annual contract paid monthly
Get your Zing Respond integration started today:
Features and Pricing
Our Standard service has a powerful suite of Prospect CRM-specific features and the platform-nature of the service means that it can also be endlessly enhanced.
Standard |
Custom |
|
Pricing |
£99 Per Month |
POA |
Set Up |
Free Set Up | POA |
Access to Softphone |
✔ | ✔ |
Inbound and Outbound UK Calling |
✔ | ✔ |
IVR Options |
Up to 5 | 5+ |
Call Transfers |
✔ | ✔ |
Office Hours and Voicemail Setup |
✔ | ✔ |
Number of Users |
Up to 100 | 100+ |
Support |
Email/Phone | |
Prospect CRM Integration |
✔ | ✔ |
Call Metrics |
✔ | ✔ |
Custom Dashboard |
❌ | ✔ |
Call Recording |
❌ | ✔ |
SMS Notifications |
❌ | ✔ |
Proxy Calling |
❌ | ✔ |
PCI Compliant Payments |
❌ | ✔ |
Twilio Connect
Zing Respond works with your own Twilio account. All access and call costs are charged directly to Twilio. If you don’t have an account we can help you set one up quickly and easily.
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