Connecting Platforms and People to Create Incredible Experiences

"Most contact centre solutions follow a predictable lifecycle, which can make it disruptive and expensive to add the capability of new communication channels. Zing’s expertise has allowed us to add the facility to communicate with customers and advisors via WhatsApp, which has recently become so much more widely used.

"What Zing has helped us achieve with Twilio Flex has been transformative. The improvement to our quotes process cannot be overstated, and I’m incredibly proud of all involved."

"Culturally and systemically, Zing continues to be the perfect fit. Together, we’ve built a new platform that makes it much easier for our agents to have high quality customer interactions."

"Zing helped us move onto Flex in a timeframe that we would never have thought possible. It was brilliant. Because Flex is so customisable and because Zing knows it inside out, we have been able to build exactly what we need"

"What Zing has helped us achieve with Twilio Flex has been transformative. The improvement to our quotes process cannot be overstated, and I’m incredibly proud of all involved."