buildNow for Twilio Flex

Fixed price solutions based on a plug-and-play approach

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Accelerate your contact centre delivery with buildNow for Flex.

Leveraging our experience as a Twilio Gold Consulting Partner, buildNow for Flex takes the complexity out of getting started with your Twilio Flex project.

Using our proven methodology, our Flex-Accredited Development Teams can help you build solutions faster than ever before.

Flex in action

Why buildNow?

buildNow for Flex provides a cost-effective approach to building your contact centre.

Software projects are forever evolving – and Twilio Flex is no different.

Through buildNow for Flex, your organisation can benefit from strong foundations using our quick-start plugins, whilst retaining the core benefits of Twilio Flex allowing you to fully customise and configure in designing your ideal customer experience.

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Discover

Kick-off your Flex Project the right way with detailed discovery, reviewing the buildNow for Flex component library to identify those quick wins, whilst highlighting bespoke enhancements where required.

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Build

Take confidence from a transparent development build. See rapid results through leveraging buildNow components, whilst ensuring a platform for future growth is provided with each iteration.

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Deploy

Take ownership of your Flex platform and your roadmap with Zing’s assisted deployment and handover process. Benefit from detailed documentation and ongoing support to ensure long-term success.

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Support

All customers receive ongoing Zing Care support with access to our online portal. But our Zing Care Plus and Twilio Support plans can be extended to provide the ongoing support that your organization needs.

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Supporting services

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Twilio Flex

We work with Twilio’s 100% cloud contact center solution to bring all your conversations into one place, optimize workflows and give your agents the tools they need to provide amazing service.​

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Segment

Segment

A Customer Data Platform that enables you to learn more about the individuals engaging with your organization across any touch-point, including your website, app or contact centre

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Channels

Channels

Whether we're integrating a single channel like SMS or implementing an omnichannel communications strategy, we bring deep domain knowledge and a vast amount of experience

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Let's talk about buildNow

How can buildNow accelerate your Twilio Flex Build?

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