Twilio Segment

Learn more about the individuals engaging with your organization.   

Segment 2x v2

Understand your customer with Twilio Segment

As a Customer Data Platform, Twilio Segment enables you to learn more about the individuals engaging with your organization.

Interactions can be captured through any touch-point, including your website, mobile application or through engaging with your customer service team, with Segment providing deep insight into your customer behaviour.

Segment Data Background 2x

Power all your platforms, through collecting data once.

No more painful conversations and challenging integration projects for each new tool used by your organization.

Twilio Segment provides the infrastructure for your customer data.

Through capturing insight from the platforms you use, Segment consolidates the data and routes it to your growth and analytics tools, without the need for bespoke integrations.

Customer Icon Yellow

Know your Customer

Use Segment to gather first-party data to learn what's happening across your platforms.

Insight Icon Yellow

Translate

Data captured is processed and uniquely formatted, ready for use by external platforms.

Build Icon Yellow

Build & Distribute

Consolidated data can then be shared directly across 100s of destinations and warehouses.

App Icon

Identify

See what your user sees when they visit your website or web application.

Page Icon

Page

See what your user sees when they visit your website or web application.

Screen Icon

Screen

Understand your user's journey through each stage of your mobile app.

Track Icon

Track

Record all actions taken by your users across each of your platforms.

1/4

Supporting services

Twiloio flex

Twilio Flex

We work with Twilio’s 100% cloud contact center solution to bring all your conversations into one place, optimize workflows and give your agents the tools they need to provide amazing service.​

Discover more
Channels

Channels

Whether we're integrating a single channel like SMS or implementing an omnichannel communications strategy, we bring deep domain knowledge and a vast amount of experience

Discover more
Build Now Illustration Small

buildNow for Flex

buildNow for Flex takes the complexity out of getting started with your Twilio Flex project. Our proven methodology and Flex-Accredited Development Teams help you build solutions faster than ever before.

Discover more

Get started today

How can we help you unlock the power of Twilio?

Let's talk