Services
Accelerate your business with AI and Automation
Accelerate
your
business
with
AI
and
Automation
Today,
AI
is
the
number
one
driver
of
business
reinvention.
Leverage
the
power
of
AI
to
transform
your
business
with
our
expert
team
and
cutting-edge
solutions.
Trusted by leading brands to solve their customer experience challenges
From chatbots and voice bots to advanced integrations, we utilize Twilio's flexibility to implement AI at every layer of your customer journey.
Every touchpoint. Optimised
Break Down Data Silos With Twilio Flex Integrations
Break
Down
Data
Silos
With
Twilio
Flex
Integrations
From CRMs, eCommerce, Point-of-Sale, messaging apps, AI tools and more, we can integrate Flex with any system that uses an API.
Hillarys
"Most contact centre solutions follow a predictable lifecycle, which can make it disruptive and expensive to add the capability of new communication channels. Zing’s expertise has allowed us to add the facility to communicate with customers and advisors via WhatsApp, which has recently become so much more widely used.
Norwegian Refugee Council
"What Zing has helped us achieve with Twilio Flex has been transformative. The improvement to our quotes process cannot be overstated, and I’m incredibly proud of all involved."
Bennetts
"Culturally and systemically, Zing continues to be the perfect fit. Together, we’ve built a new platform that makes it much easier for our agents to have high quality customer interactions."
Age UK
"Zing helped us move onto Flex in a timeframe that we would never have thought possible. It was brilliant. Because Flex is so customisable and because Zing knows it inside out, we have been able to build exactly what we need"
The Zing Difference
Zing is proud to be a Pure Play Twilio Gold Partner. Our mission is to empower organizations todeliver exceptional customer experiences by harnessing the full potential of Twilio's services.
Zing
is
proud
to
be
a
Pure
Play
Twilio
Gold
Partner.
Our
mission
is
to
empower
organizations
to
deliver
exceptional
customer
experiences
by
harnessing
the
full
potential
of
Twilio's
services.
Twilio Accredited
We are one of a handful of Twilio Preferred Partners and a trusted Twilio.org Partner.
Omnichannel, Built-In
Enable your agents to deliver outstanding customer experiences with the right tools at their fingertips.
100% Customizable
With Zing you retain full ownership of your code, with no dependency on proprietary technology or lock-ins.
Industry-Leading Twilio Expertise
Our team has extensive Twilio implementation experience. We help organizations unlock efficiencies and drive growth.
Customer Stories
See how leading businesses partner with Zing to create exceptional customer experiences.
See
how
leading
businesses
partner
with
Zing
to
create
exceptional
customer
experiences.
