Transportation
Drive Efficiency, Deliver Excellence

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The transport industry is undergoing rapid transformation. To stay ahead of the curve, businesses need innovative solutions that can streamline operations, enhance customer experiences, and improve efficiency. Zing leverages the power of Twilio to provide cutting-edge communication solutions tailored to the unique needs of the transport industry.

Every touchpoint. Optimised

At Zing, we understand the challenges and opportunities facing the transport industry. By leveraging Twilio's powerful communication platform, we can help you with:

Enhancing Customer Communication

Improve communication with customers through SMS, WhatsApp, and voice calls to provide timely updates and resolve issues promptly.

Optimizing Fleet Management

Streamline fleet operations with real-time vehicle tracking, driver communication, and automated alerts.

Improved Safety and Security

Implement safety protocols and emergency alerts using Twilio's communication capabilities.

Increased Operational Efficiency

Automate routine tasks, reduce manual effort, and improve overall efficiency.

Data-Driven Insights

Gain valuable insights into customer behaviour, operational performance, and vehicle usage.

Casestudy

Bennetts Motorcycling Services

99%
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86%

of Millennials aren’t happy with their mobile travel booking experience.

(StratosJets.com)

99%
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67%

67% of transport customers are willing to pay more for a great experience.

(Zendesk)

99%
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80%

Through a chatbot, 80% of customers find the answers they need without needing to contact a customer support agent.

(Ryanair)

99%
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Every touchpoint. Optimised

Frequently Asked Questions

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How can Zing improve my customer service?

Zing can help you elevate your customer service by leveraging Twilio to provide real-time updates, automated notifications, and personalized communication.  

Can Zing help me optimize my fleet management operations?

Absolutely! Zing can help you streamline your fleet management operations by implementing solutions like GPS tracking, driver communication, and automated alerts.

How can Zing improve safety and security in the transport industry?

Twilio can be used to implement emergency alert systems, real-time notifications, and automated safety checks

Can Zing help me reduce operational costs?

Yes, Twilio can help you reduce operational costs by automating tasks and improving efficiency. For example, you can use Twilio to automate appointment reminders, send personalized notifications, and collect feedback.

How can I ensure data privacy and security when using Twilio?

Zing prioritizes data security and privacy. We work closely with Twilio to implement robust security measures and comply with industry regulations. Our team can help you protect sensitive customer information.

How can I get started with Zing for my transport business?

Getting started with us is easy. Simply reach out to our team to discuss your specific needs. We'll provide a comprehensive assessment, tailored recommendations, and expert implementation services.

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Bennetts
"Culturally and systemically, Zing continues to be the perfect fit. Together, we’ve built a new platform that makes it much easier for our agents to have high quality customer interactions."
Ian Scrivens
Head of IT Development, Bennetts
CarFinance 247
"What Zing has helped us achieve with Twilio Flex has been transformative. The improvement to our quotes process cannot be overstated, and I’m incredibly proud of all involved."
Daniel Graham
CTO, CarFinance 247