Developer Q&A: Zing’s Viber Integration for Twilio Flex
1st November 2021
Zing’s new EMEA Reseller Partnership with Spoke Phone is a key element of our 2022 Growth Plans. Spoke Phone have been making a lot of noise recently, not least with their announcement at Signal 2021 of the launch of the World’s First UCaaS 2.0 App.
Spoke is a low-code communications platform for Twilio that, in their words, allows companies to rapidly build their dream customer experience. It is powerful product in its own right but we see particular value in combining Spoke with Twilio Flex.
We are delighted to announce our Partnership with Spoke Phone as an EMEA Reseller and have already onboarded our first customer.
“We deliver solutions to our customers and Spoke is a missing piece of the jigsaw. The ability to use Spoke Phone to quickly link your back-office with Twilio's powerful Flex contact centre, has simplified how we work with customers to build their customer engagement experience"
Head of Sales @ Zing
“We’ve been searching for a solution as powerful as Spoke Phone’s for some time. In fact we launched our own softphone into Beta back in in 2020 but realised just how complex it was to deliver a quality product. We’re delighted by this new partnership and I’m confident that Spoke will be an element of the majority of our new Twilio Flex builds.”
CEO @ Zing
As a Spoke Partner, Zing will be able to incorporate Spoke into customer Flex builds. We’ll also be offering the solution direct to businesses. If you’d like to hear more about the power of Spoke and Twilio together please get in touch.
"We are delighted to have Zing on board as a Spoke partner for the EMEA region. As a Twilio Gold Partner, Zing has an exceptional reputation for delivering extraordinary customer experiences through the power of Twilio’s services. With Spoke’s UCaaS 2.0 application, Zing is continuing to build on these experiences by building the exact communications solutions their customers need"
Spoke Phone SVP Enterprise Sales and Partner Channel
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