Blog
Read the latest news and views from the Zingers
“Safe to Serve”: How we built a safe drinking application with Twilio in 24 hours
One of the benefits of rapid development is being able to respond to changing events and build prototypes or solve problems, almost as they happen. So when we were discussing the upcoming pubs and restaurants reopening this weekend, we had a thought: how will they...
Covid-19 was a wake-up call for how businesses communicate with customers
When lockdown started 12 weeks ago, we knew we’d have to make some dramatic changes to the operations of the business, but I don’t think any of us were prepared for how far these would have to go. At Zing - like many businesses - we swiftly moved to working from home...
Maven invests in technology company Zing
Zing is set to capitalise on the move to cloud based communications and its accredited implementation partnership with Twilio 4 June, 2020 - Maven Capital Partners (“Maven”), one of the UKs most active private equity managers, has invested an undisclosed amount in...
How bundling is often bad value for the customer and why it’s not part of our growth strategy
I don’t know about you, but I’m always wary of pricing bundles. Whether you’re talking broadband and entertainment offers, a new car, or package holidays (though perhaps not at the moment!), it always seems attractive on the surface – but it’s never quite as good as...
FAQs: Enabling your Remote Workforce
With businesses gradually reopening, many have been quick to identify that the "new normal" will place significant importance on the remote workforce. Office-based staff will be offered the ability to work-at-home, for those sectors that can, and the best method of...
Let’s think beyond “work from home” as we redefine what the workplace looks like post-Covid
Right now, business leaders are planning for a future, post-Covid. The savvy ones are asking questions about what they have learned and how they can harness this unique situation. Wherever you’re at, I think everyone is agreed that the world won’t be quite the same...
Zing: The Origin Story
Zing is a new player in the contact centre and customer experience market. And when you’re new, you’ve got that once in a lifetime opportunity to invent yourself. Who you are and how you want to be seen. When you arrive on the stage, people want to know a bit about...
5 Tips for Running Agile Teams Remotely
Agile projects are fast-paced and highly collaborative by nature. Traditionally, agile teams have held separate workspaces with large open tables littered with post-it notes, encouraging cohesion and developing a team environment in which to produce consistently...
The First 50 Days
There is no denying the stress that coincides with the first days, weeks and even months of starting a new job. Micheal Watkins, in his book ‘The First 90 Days’, attempts to execute the paradox behind the first 90 days of being employed in a new workplace. Watkins...
4 Scenarios For Building Great SMS Experiences For Your Customers
Believe it or not, SMS has been around for almost 30 years following its introduction back in 1992. Let's face it, since then, most businesses have struggled to embed a successful, engaging SMS capability into their customer experience. With so much potential, many...
Start a Conversation
Copyright Zing Dev Limited 2020