Zing – Built To Build

Dedicated to putting contact centres at the heart of customer engagement

We are Zing

Zing was formed in 2018 by CRM provider, ProspectSoft. In January 2020 we span out as a separate organisation: Zing Dev Limited and are now part of the Project Sputnik Group of companies.

Zing is backed by Maven Capital Partners who are supporting our exciting growth plans.

Our team – the Zingers – are united by a passion and commitment to help customers discover true value through Twilio’s cloud communications platform.

Our Values

Energetic

It’s in our name: Zing. We’re energetic, enthusiastic, lively and always on the move. We bring this energy to everything that we do and it’s reflected in every aspect of our communications.

Relentless

We’re restless and continually question the perceived norm. Our customers aren’t just looking for another app. They want a development partner to help them disrupt and challenge their markets.

Inquisitive

Driven to learn. We’re fascinated by the process of discovery and how to unlock value. This is reflected in our continuous investigation into new techniques and technologies.

Results-focused

We’re all about delivering results and that means getting the right balance between ambition and pragmatism. We’re hands-on, getting under the hood with our customers’ challenges and developing viable solutions we know we can successfully implement.

Our Story

2018

  • June: New team created within ProspectSoft Limited to undertake a digital transformation project on behalf of one of their largest clients

 

  • September: Whilst at a Twilio Conference after-party in San Francisco, “Zing, putting the Zing in Amazing” was created

    2019

    • January: Zing appointed as a Twilio Consulting Partner

     

    • May: Team expanded to support additional customers

     

    • June: Julian Hucker, co-founder of Esendex, joined as CEO to help drive the next stage of Zing’s growth

     

    • First full year’s revenue in excess of £1m with a headcount of nine

      2020

      • January: Zing Dev Limited spun-out as a stand-alone business within the Project Sputnik Group of Companies

       

      • February:  Zing awarded Bronze Twilio Consulting Partner status

       

      • April: Funding secured from Maven Capital Partners to support our plan to rapidly grow to become a market leading contact centre consulting business

       

       

      • August: Accredited as a Twilio.org Implementation Partner

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