Our flagship, Zing Engage is a cloud-based contact centre application, powered by Twilio, delivered straight to your home workers.
Deployed rapidly, Zing Engage allows your employees to make full use of call transfers and conferencing, whilst providing your organisation with detailed call reporting, to provide full visibility across your remote workers.
Zing Engage Features
- Make & Receive Calls at Home
- Calls Routed from Office Number
- Integrated IVR.
- Rapid Setup and Delivery
- Ability to Create and Join Conferences
- Agent View Reporting
- Warm & Cold Call Transfers
- Omni – Channel