Zing Respond

Make and receive calls with Twilio from your web browser

Zing Respond is a powerful tool that enables you to make and receive phone calls directly from your web browser.

Built on Twilio’s cloud communication platform, Respond allows you to implement a tailored IVR flow – ensuring all your calls reach the most relevant person in your business. Respond is also integrated with several CRM systems to enable functionality such as call ID and automatic contact pop ups.

Twilio and Zing’s services are all cloud-based, meaning you can now work from the office, home, or wherever you and your team are based.

Standard

Our basic package – perfect for small to medium sized businesses looking for a softphone integrated with their CRM.

 

£99

Per Month

 

 

Up to 100 Users

 Up to 5 menu options in your IVR

Annual contract paid monthly

Custom

Typically, for larger businesses who want extra functionality from their softphone.  A list of features can be found below. 

 

POA

Per Month

 

 

100 + Users

5 + menu options in your IVR

Annual contract paid monthly

Features and Pricing

 

Standard

Custom

Pricing

£99 Per Month

POA

Set Up Free Set Up POA
Access to Softphone
Inbound and Outbound UK Calling
IVR Options Up to 5 5+
Call Transfers and Hold
Office Hours and Voicemail Setup
Number of Users Up to 100 100+
Support Email Email/Phone
CRM Integration
Call Metrics
International Calling
Custom Dashboard
Call Recording
SMS Notifications
Proxy Calling
PCI Compliant Payments

 

Twilio Connect

Zing Respond works with your own Twilio account. All access and call costs are charged directly to Twilio. If you don’t have an account we can help you set one up quickly and easily.

Integrations

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