Blog

Read the latest news and views from the Zingers

Here’s the place where you’ll find all the latest news and views from the Zing consultancy and developer teams – from tips for getting more from your contact centre to developments at Twilio and the future of cloud communications.

Zing: the origin story

Zing: the origin story

Zing is a new player in the contact centre and customer experience market. And when you’re new, you’ve got that once in a lifetime opportunity to invent yourself. Who you are and how you want to be seen. When you arrive on the stage, people want to know a bit about...

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5 Tips for Running Agile Teams Remotely

5 Tips for Running Agile Teams Remotely

Agile projects are fast-paced and highly collaborative by nature. Traditionally, agile teams have held separate workspaces with large open tables littered with post-it notes, encouraging cohesion and developing a team environment in which to produce consistently...

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The First 50 Days

The First 50 Days

There is no denying the stress that coincides with the first days, weeks and even months of starting a new job. Micheal Watkins, in his book ‘The First 90 Days’, attempts to execute the paradox behind the first 90 days of being employed in a new workplace. Watkins...

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