How bundling is often bad value for the customer

How bundling is often bad value for the customer

I don’t know about you, but I’m always wary of pricing bundles. Whether you’re talking broadband and entertainment offers, a new car, or package holidays (though perhaps not at the moment!), it always seems attractive on the surface – but it’s never quite as good as...
Zing: the origin story

Zing: the origin story

Zing is a new player in the contact centre and customer experience market. And when you’re new, you’ve got that once in a lifetime opportunity to invent yourself. Who you are and how you want to be seen. When you arrive on the stage, people want to know a bit about...